December 26, 2017

SEEDIG 2017 Survey | IDNs

At our previous annual meetings, we have always spoken about Internationalised Domain Names (IDNs) and how they are characteristic to South Eastern Europe and the neighbouring area. At the third annual meeting (24–25 May 2017, Ohrid), we also talked again about IDNs, during an one hour session.

To set the scene for this session, we launched an IDN-focused survey. Its purpose was to try to capture the perception of the Internet community in this region (mainly Internet end-users) on aspects related to the implementation and use of IDNs. It covered aspects such as reasons for registering or not registering IDN domain names, registrants’ experiences with IDNs, benefits and challenges, etc.

The survey data was compiled and reflected in a report presented and discussed at the aforementioned session.

Main finding:

  • Almost 63% of the respondents have not registered IDN domain names. 38% of them have not heard about IDNs. Almost 32% do not see any benefit in the use of IDN domain names, while 36% don’t know whether there are IDNs in their country.
  • Almost 35% of those who have registered IDNs have faced technical problems, and stated they are not satisfied with usability of IDNs.
  • 50% of those who have registered IDN domain names think that IDN TLDs should be connected with existing TLD, while 36% have an opposite opinion.
  • More than half (almost 56%) of all respondents think that IDNs are an important issue in SEE.
  • When asked whether there is a need for IDNs in their country, 32% of the respondents answered positively, while an equal percentage gave a negative answer.
  • The main disadvantage of IDNs is related to unsolved technical issues (almost 70%).
  • The main benefit of IDNs is their role in promoting multilingualism online (71%).


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